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Quoteline Direct | FAQs | On The Move | Two way Traffic | Terms

Frequently asked questions :

The following Questions are frequently made to the Quoteline Direct call center. The answers may be of assistance:

Q: Who supplies the product ?
A: Vehicle security products are supplied and fitted by Gap security. All payments for security products are made direct to Gap security. Security text and graphics used within this site are provided by GAP security.

Q: Will the alarm go off on its own?
A: Only if the system does not have self-adjusting sensors, or is an inferior product, or was not fitted properly. Sometimes, if the vehicle battery is flat, the alarm will sound.

Q: What happens if my immobiliser malfunctions?
A: Well, if you went to a local installer to get the security fitted, you had better hope that they can get to you. It would be beneficial if the system fitted had a secure override, so you are not left stranded. If you used a national installer such as GAP Security, just give them a call and they will send an engineer to you at the roadside.

Q: Will you have to drill any holes in my car?
A: If you use GAP Security then the answer is no. All GAP Security products are installed without the need to disrupt dashboards.

Q: Will the insurance company recognise and accept what has been fitted?
A: If you use GAP Security then the answer is yes. GAP Security is VSIB accredited, which means that their engineers are approved by the insurance industry to install security devices. In addition, the products we fit are Thatcham approved, meaning that the Motor Industry Repair and Research Centre have tested them.

Q: Why do prices vary so much within the security marketplace?
A: Unfortunately, every man and his dog have had a try at fitting vehicle security. Many companies have set up over the last five years and many have gone into liquidation. Unfortunately for the customer, they do not charge a price that allows them the time to fit the product properly, or they have to use an inferior product to compete on price because they have no other benefits when you buy something from them.

Q: What happens if I need the security fitted quickly?
A: No problem. GAP Security guarantee to fit the chosen product within three working days!

Q: What happens if I cannot afford to pay for the security system right now?
A: Don't worry, GAP Security offers easy-pay instalments without the need for completing endless forms.



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